Frequently asked questions
No referral is required to get started; our clinicians will handle your assessment and guide you on the next steps.
You can easily reschedule or cancel your session through your patient portal with at least 24 hours' notice.
Yes, we prioritize your privacy by providing a secure environment for all your telehealth consultations and records.
From your first booking to your treatment plan, our team manages the complexities so your experience is simple and easy.
All consultations are conducted by Australian-registered medical practitioners experienced in alternative medicine.
Specialized concerns questions
We provide clinical consultations to assess suitability for prescription treatments, where clinically appropriate.
Our practitioners conduct a thorough clinical assessment to determine if alternative options are suitable for your medical history.
Your doctor will review your health history and discuss potential therapeutic pathways that may support your wellbeing.
Costs and payment questions
An initial comprehensive assessment is $79, which includes your clinical history review and personalized care plan.
Catch-up consultations are $29 to ensure your treatment remains effective and your progress is monitored.
Appointments questions
Simply select a time through our online portal and complete a quick health questionnaire to get started.
You just need a device with a camera and a quiet space to talk; our team guides you through the rest.
Our booking system shows the next available times so you can secure an appointment quickly.
Coverage varies; we recommend checking with your private health fund regarding alternative therapy rebates.
Most sessions last between 15 and 30 minutes, giving our team enough time to provide thorough guidance.